Telephone Conferencing without a telephone…

sip-trunkingLive events can happen anywhere and any time.  We go where ever our clients tell us to go and we don’t always get the connectivity we need.  Our clients come to us because they know how much we enjoy the challenge of making the impossible, possible.  Even better than that, we don’t make it a big deal and it doesn’t have to be expensive.

We now ‘stock’ a number of SIP trunks (virtually) in our rental fleet which can be presented in your conference as an analogue telephone line.  This allows us to connect industry standard equipment such an digital telephone hybrids and telephone balancing units to a analogue phone lines which actually use the internet.  It’s just one more way that we’re helping you to use live events to bring people together.

 

Shortlisted for the Event Technology Awards 2015

Present Communications are delighted to announce that we have been shortlisted for an award for “Best Hybrid Event or Live Streaming Solution” at the Event Technology Awards.

PUNCH!Our solution allows us to completely bypass network firewalls and system intricacies safely and securely and to set up video conferencing or webcasting solutions (or any other type of internet connection that may be required) very quickly and easily and with little or no configuration at all. Given its ability to break through most complexities, we have named it PUNCH!

This solution is revolutionising the events industry by facilitating video conferencing and webcasting in places where previously it would not have been possible without expensive and time consuming access to an on-site IT teams and venue networking hardware.

It is worth noting that this product can be used to access internet in many circumstances but the reason why we see it is so fundamental for video conferencing is because it allows video conference unit to receive incoming calls even when behind a firewall. The only thing that is required from the venue is access to the World Wide Web i.e. if you can see google, PUNCH! will work.

“We are very excited about being nominated for this award.  This is a product that we use day in day out and it’s great for the team to get recognition for the way in which they are facilitating business communication and allowing these businesses to connect to their international audiences easily and more cost effectively than ever before” – Kieron Garlic, Managing Director.

We wish all the teams shortlisted for the various awards the best of luck and look forward to being there on the night.

 

Mobile & portable internet for outdoor festivals

Present Communications ltd are pleased to announce another remarkable product to the hire stock, the Newsspotter service flyaway kit.  This satellite system allows us to connect to the internet from any remote location in the UK, Europe, Middle East and North Africa.  This is perfect where the airways might be congested such as large public events, festivals, regattas where mobile 3G and 4G reception can become poor and also in remote, outdoor spaces with no mobile signal at all.  This Tooway satellite systems works anywhere with a line of sight to the Europasat satellite.

More and more, customers need their content streamed live to the web and broadcast around the world and limitations such as poor internet connectivity and unreliable mobile phone signals are no longer acceptable excuses.  Using a large range of other products in our portfolio such as the PUNCH! and PresentAnywhere systems, Present Communications can truly present from anywhere; not only broadcasting to the web but also providing live, two way communications in the most remote of locations.

Of course, this isn’t just useful for providing internet at festivals, the Newsspotter uncontended satellite connection provides the ideal backup (or main connection) for those important links that just can’t go wrong.  Used in conjunction with our Teradeck Bond II, the bandwidth provided by the satellite can be load balanced with other connection such as wifi, 3G, 4G, ethernet and more.  Of course, internet connectivity is not just for streaming video (a particular favourite of ours).  Event staff as well as paying customers require internet to do their jobs.  They need it for PDQ machines, cloud based software and general communications.

And satellite is not as expensive as you might think.  Typical bandwidth costs for a satellite are about a quarter of that charged by the mobile phone operators, making satellite connectivity a truly accessible technology.  Good internet is not only a requirement in this connected age but also provides the potential for fantastic social media exposure.

Firewall problems are a thing of the past – introducing PUNCH!

Firewalls, NAT, port forwarding, words that strike fear into the heart of even the most veteran video conferencing engineer.

There are many ways to set up a codec on a network.  You can allow the codec access to a public IP, NAT to the codec or use simple port forwarding if you think you’re brave enough.

Punch through the firewall

Any of these options require assistance from the in-house IT expert.  Of course that IT person should also be handy with video conferencing and understand the specific port requirements and also how H.323 work.  When you find that person, send him to me, I have a job going.

There are lots of ways that a firewall can be bypassed.  Some are much more complicated than others but mostly they require a lot of configuration.  What is really required by the industry is a way to just PUNCH! through any firewall and present the Video Codec to the outside world on a public IP address outside (and not related) to the network it’s on.
Well, we have this product and if you haven’t guessed already, it’s called PUNCH!  Each device is plugged into any network via the PUNCH! and that device is automatically configured with a public IP address on our network which will work with your Video Codec or any other device.

Don’t believe us, give us a try!

PresentAnywhere – Webcast and Video Conference from literally anywhere….

We are asked a lot about webcasting and video conferencing. Generally, people want it anywhere, at any time and they want it cheaper.

Lets take a video conference as an example.  Traditionally, there are lots of ways to facilitate this.  A connection is required from Site A to Site B.  This connection has typically been over ISDN. This is expensive for a number of reason.  Even if you disregard the fact that you need to make 8 potentially international telephone calls simultaneously, you also need to be on a site that actually has enough ISDN lines installed and configured for this kind of dedicated use.  They will be paying for these on a contract over a few years and probably not using them very much.  So very few sites actually have ISDN lines now that are configured appropriately and if they do, they’re really expensive.

That’s why, over the last few years, more and more video conferences have taken place over the internet which has become much more reliable in recent years.  The video call itself is effectively free to the end user assuming they can get a decent internet connection.  And this is still where the problem lies.

Most places have some kind of internet either wired or wifi, 3g or even 4g but generally wireless internet is not sufficient for a video conference.  Even if you can get the bandwidth, which is unlikely in the real world, it lacks the consistency and reliability.  That’s where our new technology comes in!  We’re calling it “Present Anywhere”.

“Present Anywhere” allows you to take all the different types of connections mentioned above and join them all together and make one virtual connection.  This is called ‘bonding’.  There are a couple of differences with our system though.  Other ‘bandwidth amalgamation’ software will make your internet faster but not for a single use.  So for example, whilst it might be quicker for browsing the web, it won’t make it any quicker than a single connection for something like streaming a single video or a VPN.  Bear in mind that streaming a video and downloading a video is not the same thing.  Also, some other bonding solutions require expensive hardware setups and the hire of leased lines and off site equipment and technical support.  Our does not.

Even if you can’t get fixed internet, wifi, 3g or 4g, we can still use domestic satellites which can be portable. If one isn’t enough, we’ll use 2.  And because we’re using compressed video rather than uncompressed that you would get on a satellite truck, we can get higher quality video through a smaller, cheaper satellite dish.

Basically, “Present Anywhere” allows you to present from … well … anywhere.